Purchase
Ordering Information
The cost of our software is $95. This price includes the first year of support and updates. After the first year, you may renew your support for $45 per year (annual support fee).
You may order our software online by clicking the order button below. We will process your payment using a secure website. We accept American Express, Visa, MasterCard or Discover payments online. All orders placed on the website will be processed by the end of the next business day.
When your order is processed, you will receive emails with instructions to download and install the software on your computer. Please follow the instructions on the emails to begin using the software.
Please click here to read our refund policy before purchasing.We encourage you to evaluate our product before placing the order. If you purchase one of our products, after your credit card or check is approved, an email will be sent to you with the serial number to unlock the software. Once this information is emailed to you, there will be no refunds given. Refund requires the return of the product. We have this policy, which is a common practice in software industry, since it would be impossible for you to return your registered version of our software. With a traditional retail purchase, you are able to return a physical product.
In rare instances and only within 30 days of purchase, if due to installation difficulties or platform incompatibilities the software will not function at all (not feature-related), we may, at our discretion, issue a refund. In such instances, a signed LOD (Letter Of Destruction) with stated reasons for refund and detailed steps in attempt to resolve your issue will be required to process the refund. You will be required to fax the signed letter to us at 1-281-444-0863 (fax) for the review of your refund claim. All refunds will be subject to a 10% processing fee.
For any questions reqarding our refund policy, please contact our support staff at support@hood-house.com
Please Note: You must have a WINDOWS Operating System in order to use the software. (MAC users should contact us before purchasing the software.)
Other Ways To Buy
To order the software by phone, call our toll free number – 1-888-328-4202. We will need the following information: Name, Jeweler #, Address, Phone # and email address. We accept American Express, Discover, MasterCard or Visa for payment over the phone.
If you would rather mail a check, make it out to Hood & House, Inc. PC and mail it to 8203 Willow Place South, Suite 520, Houston, TX 77070. Please include the above information with your check. Note: Texas Residents must include sales tax (8.25%) on all New Purchases.
